Start free
Hear where your calls go today
Run the free Test Kit on your own phone in about ten minutes, or book a free 30-minute call and Mike will walk through your line with you.
Get the free Test KitBook a free 30-minute call
AI call answering for HVAC, plumbing, electrical and roofing
The call at 6:42 pm is a job. Somebody should pick it up.
Two-Ring Dispatch answers your shop line when nobody can, texts back every missed call, books the job into the board you already use, and wakes a named tech when it is an emergency. You write the rules. A person owns every call that needs one.
Shop line · FridaySample
6:42 pmNo cool, two-story homeBooked 8 am
7:15 pmWater heater leakingOn-call tech woken
8:03 pmAsks for a full system quoteOwner calls back
9:30 pmMissed while on another callTexted back
Sample screen, not a client result.
Your world
Every truck is out. The phone rings anyway.
You run a shop where the techs are on jobs, the office closes at five, and the owner answers whatever the owner can. The no-cool call in July and the burst pipe in January do not arrive at a convenient hour.
What it costs
A caller who reaches voicemail usually does not leave one. They call the next shop on the list. You paid for the ad, the truck and the reputation that made them call, and someone else gets the job.
The fear we hear
"It will sound like a robot"
So it says what it is when asked, keeps to your script, and puts a person on the line for anything it should not handle.
The fear we hear
"It will book the wrong thing"
So it only offers windows you open, only for job types you list, and every booking is checked on test calls before go-live.
The fear we hear
"I will lose the big job"
So a replacement or quote call is never handled by the assistant. It takes the details and a named person calls back.
Three ways to start
Pick the line you want covered
P3
Every call, booked
Scoped after a short brief
Day overflow plus after hours, booking into your field software
Book a free 30-minute callWhat is inside each line
| Inside | P1 · Free Test Kit | P2 · After-hours line | P3 · Every call, booked |
|---|---|---|---|
| Answers your shop line | Test it | After hours | All hours |
| Says it is an automated assistant when asked | n/a | Yes | Yes |
| Emergency rules you write (no heat, no cool, burst pipe, sparking panel) | Checklist | Yes | Yes |
| Wakes the named on-call tech for an emergency | n/a | Yes | Yes |
| Texts back every missed call in your words | n/a | Yes | Yes |
| Books into open windows you set | n/a | Next-day windows | Yes |
| Writes the job into ServiceTitan, Housecall Pro or Jobber | n/a | Note or ticket | Full job |
| Quote and replacement calls go to a person | n/a | Yes | Yes |
| Test calls on your own script before go-live | Self-run | Yes | Yes |
| Morning call sheet for the office | n/a | Yes | Yes |
Want the whole intake path rebuilt, web forms and texts included? That is the Intake and Follow-up Build.
Your trade
What it handles in your trade, and how it stays safe
How it works
Four laps, then your line is covered
Mike Rodgers sets it up with you, remote across the United States from Denver. You stay the one who decides what counts as an emergency and who gets woken up.
Lap 1 · Listen
We map your calls: job types, hours, who is on call, what you never want promised.
Lap 2 · Write
You approve the script, the emergency rules and the text-back words, line by line.
Lap 3 · Test
We run test calls on your own script, including the hard ones, before any real caller hears it.
Lap 4 · Go live
Your line forwards to it. Each morning the office gets the call sheet. We adjust from what we hear.
Safety
What it will never do on your line
- Never quotes a price. Price and replacement questions go to a named person.
- Never hides what it is. Asked if it is a person, it says it is an automated assistant for your shop.
- Never decides an emergency alone. It follows the rules you wrote and wakes the tech you named.
- Never books outside your windows. Only open slots, only job types you listed.
- Never goes live untested. Test calls on your script come first, and you hear them.
- Your calls stay yours. Recordings and notes live in accounts you own.
Compared with
What you get that the usual options leave out
A packaged AI receptionist
Usually: Switch on today; you write the rules and test it alone
Two-Ring Dispatch: Rules written with you, tested on your script, wired to your board
A human answering service
Usually: A person reads a script; billed per call; message by email
Two-Ring Dispatch: Answers and books into your software; a person still owns every emergency
Voicemail and call back
Usually: The caller hangs up and calls the next shop
Two-Ring Dispatch: Every missed call gets a text back in your words
After
Monday morning, the sheet is already full
Friday's calls are on the board with addresses written down. The emergency got a tech. The quote request has your name on the callback. Nobody listened to a voicemail.
FAQ
Questions owners ask first
Will customers know it is not a person?
If they ask, yes. It says it is an automated assistant for your shop and offers a callback from a person.
Does it work with ServiceTitan, Housecall Pro or Jobber?
Those are the systems we plan for. How the job lands depends on your account and is confirmed in the brief.
What happens with an emergency at 2 am?
Your rules decide. Typically it takes the address and details, wakes the named on-call tech, and texts the caller what happens next.
What does it cost?
The Test Kit and first call are free. Each line is scoped after a short brief, in writing, before any work starts.
Is this the same as the Intake Build?
This covers the phone. The Intake and Follow-up Build covers every way a request arrives, web forms included.